For a new development to be successful, all stakeholders need to be supported, informed and empowered.
With the right guidance, procedures and best practices, you’ll be able to work together to solve the most common challenges that face new developments, and get the most value and enjoyment from your new home. Let Dwell’s New Development Team lighten the burden and bring you even greater peace- of-mind. These additional services come free of charge, lending you an extra layer of support in this vital moment of your Strata Corporation’s life.
Sylvien Mak
New Development Manager / Managing Broker
As a Property Manager one must be savvy in many facets including, customer service, accounting, legalities, privacy, dispute resolution, effective communication, community building, construction and real estate transactions. Having managed residential, commercial, industrial, rental and strata properties of all sizes and compositions along with my tenure in the industry, I feel that I can bring a broad spectrum of experience to the table for my clients that will assist with maintaining the needs of their properties.
Portfolio includes:
Years at Dwell
10 years
Years of Experience
16 years
Qualifications
UBC Sauder School of Business (Strata Management), BSc. Real Estate Management, RCM
Languages
English, Cantonese & Mandarin
Region of Service
Metro Vancouver
Emergency Contact
604.821.2999 ext. 5
What our New Development Team offers
Annual General Meetings
- We’ll ensure that all proper procedures are followed according to the Strata Property Act and its Regulations.
- We’ll connect with owners and educate them on the expectations of owning within a strata environment.
- We’ll emphasize to owners the importance of strata and individual home insurance
Strata Council Meetings
- We’ll establish an agenda that includes discussion on new development matters, warranties, deficiencies, repairs, developer communications, interim budget and billing accuracies, and timelines.
- We’ll educate council on the process of New Home Warranty protocol in all scenarios, and advise them how to most effectively cooperate with all parties, including developers.
- We’ll work with the property manager to ensure these matters are dealt with in a swift, thorough, and satisfactory manner.
Warranty Tracking & Reporting
- We’ll educate strata owners and council on how to effectively report in-suite warranty items within deadlines.
- We’ll assist council in tracking the 2-5-10 New Home Warranty.
- We’ll arrange warranty review reports with strata council and coordinate with the selected consultant or engineer.
